Case Study

Asda Logistics Services site-based maintenance for George clothing

The automated warehouses are located at four sites: Brackmills, Lymedale, North East Clothing and Wynyard. With on-site maintenance engineers stationed at each site, the total asset management maintenance programmes deliver 24-hour support, 365 days a year. They include preventative maintenance protection and AMH’s experienced engineers will look after a combination of its own installations and other OEMs’ equipment installed at the sites.

Exceeding expectations

The site-based maintenance contract review process took a total of six months for the Asda Logistics Services team to complete. It resulted in the renewal of an existing contract with AMH Material Handling. AMH was successfully awarded the contract after demonstrating its existing and future value; its proven track record of health and safety and legislative compliance, and its impressive performance in continually exceeding expectations and SLAs.

Jon Parry, Vice President, Asda Logistics Services also commented on Asda’s successful long term partnership with AMH, stating:

“The AMH Material Handling team has been engaged with Asda since 2008, and has over 60 years of combined senior management experience.”

“AMH Material Handling work as an extension of our team; their people are embedded and aligned with Asda’s way of working. They support us strategically, from concept and design through to delivery, whether in ‘business as usual’ or project integration.”

"Working collaboratively with our partners this way gives both parties excellent opportunities to strengthen commercial relationships in and around Asda Logistics Services. In turn, this supports technological and commercial growth and diversity in the business."